2019 Consumer Protection Conference


2019 Consumer Protection Conference
Setting High Standards for Consumer and Investor Protection 

Date: Tuesday, 11 June 2019, 7:30 a.m. to 4:30 p.m.

Venue: Wu Conference Centre, 6 Duffie Drive, Fredericton, NB

Cost: FREE (breakfast and lunch provided)

The Financial and Consumer Services Commission invites our registrants, licensees and members of professional associations to our consumer protection conference on Tuesday, 11 June 2019.

With a selection of workshops and panel discussions ranging in topics from cybersecurity to recognizing senior financial abuse, FCNB’s consumer protection conference will help those working in the financial services industries enhance their consumer protection and build trust with their clients. Entitled Setting High Standards for Consumer and Investor Protection, this one-day event is designed to appeal to all of the sectors we regulate.

During this full day event, hear from speakers on:

    • The community’s role in preventing, recognizing and reporting senior financial abuse
    • Latest trends and how to protect your customers against cybersecurity and fintech risks
    • Building customer trust
    • Compliance and enforcement of New Brunswick’s insurance, securities and consumer protection laws
    • And more!

Who should attend? Those working or providing professional services to those working in the following industries:

    • Real estate
    • Mortgage brokers
    • Securities
    • Credit unions
    • Pensions
    • Insurance
    • Pre-arranged funeral services

Featuring: Keynote speaker Kelley Keehn, media personality, author and consumer advocate with the Financial Planning Standards Council, and Kristin Matthews, marketing and communications specialist with Atlantic Canada’s Better Business Bureau.

Limited registration opens in the spring.


All attendees are responsible for booking their own accommodations.

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