Should you have an inquiry which is not addressed below please contact us at 866 933-2222 and we will be pleased to assist you.

This section contains:

Before You Begin - Pensions
Before you Begin - Standard Contracts
Before you Begin - LIF to RRIF Transfer
Portal Pension User Guide
Portal - LIF to RRIF Transfer User Guides
Portal - Standard Contracts User Guide

Portal - Account creation - Standard contracts


Guide to using the online portal - Standard Contracts (video)
Guide to using the online portal - LIF/RRIF transfers (video)

Recorded Webinars

28 September 2016:

An introduction to the new portal for Pension Plan Administrators (video)
An introduction to the portal (slides)
Registering a pension plan (slides)

The Online Process

Plan Administrators






Related Areas

Insurance Industry Section

Mortgage Broker Industry Section


FCNB Self-Serve Portal


Click to access the FCNB Self-Serve Portal.

 Downloadable Resource

FCNB Portal Services User Agreement

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