After review, some applications or filings completed through the portal may require that you provide additional information and/or documents.  We encourage you to use the portal to provide this additional information and/or documents, but where that is not practical or feasible, or where you wish to make a general enquiry, please contact us at the email address for the appropriate regulatory area set out below:


Insurance broker licences and insurers


Consumer Affairs (Mortgage Brokers, Payday Lenders, Direct Sellers, Real Estate Agents)


Pension plan registration and filings


Standard contracts


LIF-RRIF transfer requests


Other areas


FCNB Self-Serve Portal


Click to access the FCNB Self-Serve Portal.

 Downloadable Resource

FCNB Portal Services User Agreement

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