Self-Serve Portal

Contact

Saint John Office Location:

85 Charlotte Street, Suite 300
Saint John, NB E2L 2J2
Canada

Directions

Communications and Public Affairs
Media Inquiries: Media@FCNB.ca

Securities 
For securities registration inquiries:
registration-inscription@fcnb.ca

For exempt market distribution inquiries:
EMF-MD@fcnb.ca

For corporate finance related inquiries:
passport-passeport@fcnb.ca

Consumer Affairs
For inquiries related to collection agencies, commissioner of oaths, cost of credit, direct sellers, pre-arranged funeral services, payday lenders, real estate:
consumer.licensing@fcnb.ca

For mortgage broker licensing inquiries:
mortgage.licensing@fcnb.ca

 

Fredericton Office Location:

225 King Street, Suite 200
Fredericton, NB E3B 1E1
Canada

Directions

Insurance 
For insurance licensing inquiries:
insurance.licensing@fcnb.ca

For insurance compliance inquiries:
insurance.compliance@fcnb.ca

Pensions 
For financial advisor inquiries on unlocking:
LIFrequest-demandeFRV@fcnb.ca

For standard contracts:
standardcontracts-contrattypes@fcnb.ca

For all other inquiries:
info@fcnb.ca

Submit a Comment or Ask a Question

Assurances
Helpful Links
Assurances
Le cap sur l'assurance automobile (infographique)
Vérifier le permis et l’inscription
Assurance habitation ou locataire
Biens non réclamés
Helpful Links
Biens non réclamés
Biens non réclamés - FAQ pour les consommateurs
Biens non réclamés - FAQ pour les détenteurs
Consumer Protection
Helpful Links
What must my direct sales contract contain?
Collection Agency Rules
Refunds, Exchanges, Returns, and Warranties
Check Licence and Registration
Finances personnelles
Helpful Links
Comment inculquer des notions financières à ses enfants
Acheter un véhicule au Nouveau-Brunswick
Budgétisation
Gérer le crédit
Fraudes et escroqueries
Helpful Links
Base de données sur les fraudes et les escroqueries
Vérifier le permis et l’inscription
Comment signaler une fraude
Signaux d'alarme de la fraude (infographique)
Frauds and Scams
Helpful Links
Frauds and Scams Database
Check Licence and Registration
Reporting Fraud
Red Flags of Fraud (infographic)
General
Helpful Links
News & Alerts
Working with a Financial Professional
Check Licence and Registration
9 Types of Investment Risk – A Guide for New Brunswick Investors
Général
Helpful Links
Nouvelles et activités
Travailler avec un professionnel du secteur des services financiers
Vérifier le permis et l’inscription
Neuf types de risque d’investissement – Guide pour les investisseurs du N.-B.
Immobilier
Helpful Links
Acheter une maison au Nouveau-Brunswick
Embaucher un entrepreneur au Nouveau-Brunswick
L’évaluation des risques associés aux prêts hypothécaires privés
Vérifier le permis et l’inscription
Insurance
Helpful Links
Insurance
The Road to Auto Insurance (infographic)
Check Licence and Registration
Home and Tenant Insurance
Personal Finances
Helpful Links
How to raise financially literate children
Buying a Vehicle in New Brunswick
Budgeting
Managing Credit
Personnes âgées
Helpful Links
Planification successorale
Comment reconnaître la diminution des compétences financières chez les aînés
Pensions et retraite
Services de pompes funèbres
Protection du consommateur
Helpful Links
Que doit contenir mon contrat de démarchage?
Les agences de recouvrement
Remboursements, échanges, retours et garanties
Vérifier le permis et l’inscription
Real Estate
Helpful Links
Guide to buying a home in New Brunswick
Hiring a Contractor in New Brunswick
Consider the risks of private mortgages
Check Licence and Registration
Seniors
Helpful Links
Estate Planning
How to recognize financial decline in seniors
Pensions and Retirement
Pre-Arranged Funeral Plan
Unclaimed Property
Helpful Links
Unclaimed Property
Unclaimed Property FAQ for Consumers
Unclaimed Property FAQ for Holders

Information submitted online to the Commission through the Commission’s Submit a Comment or Submit a Complaint form, including personal information, is collected pursuant to subsection 13(1) of the Financial and Consumer Services Commission Act (the Act). The information collected will be used for the purposes of responding to your inquiry or complaint, administering financial and consumer services legislation (as defined in the Act), and contacting you about your inquiry or complaint as needed. The collection, use, disclosure and retention of information is governed by the Act, financial and consumer services legislation, our Privacy Policy, and the Right to Information and Protection of Privacy Act.

If you have any questions about the collection of personal information, please contact: 

Privacy Delegate
Financial and Consumer Services Commission
85 Charlotte Street, Suite 300
Saint John, New Brunswick
E2L 2J2
 

1 866 933-2222
info@fcnb.ca

 

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