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Spam

Spam is unsolicited messages that advertise a product, phish, or spread malware.

How it works

Spam is basically electronic junk mail that can harm you. Messages are usually delivered by email, text, social network sites, websites, apps, blogs, and more. They are typically sent to a large number of users, and can include malware or spyware, be used for phishing, and often are false or misleading representations of products or services.

How to protect yourself

Do not open emails from someone you don’t know. Never click a link or download an attachment if you suspect the email is spam. For more information on protecting yourself and dealing with spam, visit www.FightSpam.gc.ca.

How to report it

Spam (and violations that go along with it such as phishing, malware, deceptive marketing, etc.) should be reported through the Spam Reporting Centre.

FCNB administers and enforces legislation in the mortgage brokers, payday lenders, real estate, securities, insurance, pensions, credit unions, trust and loan companies, cooperatives, and a wide range of other consumer legislation. If your complaint relates to an area outside of FCNB’s regulated areas, we may refer you to the appropriate reporting agency or organization.