Report fraud immediately using the FCNB “Submit a Complaint” tool. It will accept your report, or point you to the proper organization for your report—depending on the type of fraud you’ve experienced.
Report it no matter what
If you’re a victim of fraud or suspect you may be, report it immediately. If you’re seeking compensation, it’s important to file a complaint as quickly as possible to make sure you don’t limit your options and your legal rights.
If someone has approached you or someone you know with a scam, also report it immediately, even if you recognized it as a scam. Reporting it could save someone else from losing their life savings.
Don’t let fear or embarrassment keep you from reporting fraud or abuse. Criminals prey on your fears and count on that to prevent you from notifying authorities.
Be sure to document everything
Resolving the fraud you’ve experienced will be easier if you keep accurate notes about how and when it happened.
- Record the facts and gather all relevant documents about your complaint.
- Determine what you want to achieve. Are you looking for compensation or looking to have a reprimand issued?
- Respond quickly to any requests for more information.
- Document the steps you take to resolve your complaint.
- Write down who you spoke to, the date and what was discussed.
- Keep a file of relevant documents such as application forms, agreements, account statements, letters, faxes, e-mails and notes of conversations.