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Canadian Anti-Fraud Centre Bulletin: CERB Scams

Woman looking at her phone while wearing a face covering.

As the CAFC surpasses 1000 reports of criminals trying to profit from the COVID-19 pandemic, we urge Canadians to watch out for frauds and scams. Since the Government of Canada launched the Canada Emergency Response Benefit (CERB), it has become the subject of a number of scams.

The CAFC continues to receive reports of service scams, phishing scams and identity fraud related to the CERB.

NEW! Third-party companies are offering to assist you with government applications; including CERB. Once you receive your funds, you also receive an invoice for their services. Some companies may suggest that this fee covers the taxable portion of the income. Additionally, many of these companies may seem to be associated to the government, but they are not.

NEW! Criminals are using stolen identities to open bank accounts and submit CERB applications in your good name.

The phishing scams are sent by email or text, and the messaging suggests that you can submit an application, that your information needs to be confirmed or that your payment is ready. If you click the included link, you will be directed to a fraudulent website and asked to submit your personal information. Providing your personal or financial information puts you at-risk for identity fraud.

How to protect yourself

If you think you or someone you know has been a victim of fraud, please contact the Canadian Anti-Fraud Centre at 1-888-495-8501 or report online at