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Insurance Bulletin 2024-01 – Exemption of Adjusters of Pet Health Claims

Bulletins and notices.

In accordance with section 3.1(1) of the Insurance Act, the Superintendent of Insurance exempts adjusters of pet health claims from the requirement to hold a licence under sections 351 and 351.02 of the Insurance Act. 

The exemption is subject to the following terms and conditions: 

  1. An insurance company or an adjusting firm that uses the services of a person that is exempt from the requirement to be licensed under this Blanket Order shall ensure that the person has the appropriate qualifications and competency to deal with any insurance claim that the person is involved in on behalf of the insurance company or adjusting firm, and shall oversee the activities of the person with respect to any insurance claim.  

Please refer to Blanket Order INS-2024-01 for more information about this exemption. 

For any questions about this bulletin, contact the Insurance Division of FCNB at 866-933-2222 or