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CAFC Bulletin: Desjardins Breach

Potential hacking

On June 20, 2019, Desjardins Group informed the public that they were subject to a data breach affecting millions of their clients. Desjardins is making efforts to contact affected clients directly. For more information on the breach visit Desjardins website:

https://www.desjardins.com/ca/personal-information/index.jsp?utm_campai…

How to Protect Yourself?

The Canadian Anti-Fraud Centre (CAFC) recommends you take the following steps to help reduces the chances of identity theft or fraud:

  • Be wary of emails, phone calls or mail asking for personal or financial information.
  • Beware of fraudsters who will pretend to be Desjardins. Desjardins will not contact affected members by phone, email or text message.
  • Victims of the recent breach should place fraud alerts with the credit bureaus.
  • Stay current. Check your bank and credit card statements monthly. Report any suspicious activity.
  • Report any missing mail or statements right away.
  • Shred all personal and financial documents.
  • Get a free credit report once a year through the two credit bureaus: Equifax and TransUnion.

If you think you or someone you know has been a victim of fraud, please contact the Canadian Anti-Fraud Centre at 1-888-495-8501 or report online at www.antifraudcentre.ca.

This document is the property of the CAFC. It is loaned to your agency/department in confidence and it is not to be reclassified, copied, reproduced, used or further disseminated, in whole or part, without the consent of the originator. It is not to be used in affidavits, court proceedings or subpoenas or for any other legal or judicial purposes. This caveat is an integral part of this document and must accompany any information extracted from it.