Free Webinar Series: Clients First – Enhancing Investor Protection
Join FCNB for a two-part webinar series to help investment professionals better understand their regulatory requirements. The webinars will focus on the reforms by the Canadian Securities Administrators to enhance the client-registrant relationship as well as the protection of older and vulnerable clients.
Part 1: Client Focused Reforms (CFR)
This webinar will help investment professionals understand their regulatory requirements and how the CFR requirements will impact their work and practices.
Key topics covered in the webinar include:
- Changes to the suitability requirements
- Resolving material conflicts of interest in the best interest of the client
- How you must “put the client’s interest first” when making a recommendation
- How you must meet the enhanced know-your-client (KYC) and know-your-product (KYP) standards
- The prohibition against misleading communications
Part 2: Older and Vulnerable Clients
This webinar will help industry professionals understand the new regulatory requirements to seek a trusted contact person on an account and when placing a temporary hold in certain circumstances. These changes will come into effect on December 31, 2021.
Key topics covered in the webinar include:
- Recognizing signs of financial exploitation in clients
- Understanding the purpose of the trusted contact person
- Taking reasonable steps to ask your client whether they would assign a trusted contact person
- Meeting the requirements when placing a temporary hold on an account
